+356 2381 4444


Customer Care


Delivery & Returns


Preventing Underage Purchases of Alcoholic Beverages 

1. Purchases of alcoholic beverages may not be made by anyone under 16 years of age. 

2. The customer must provide, a valid date of birth that verifies age when creating an account. 

3. All deliveries require an adult's signature. 

 

Payments

Payments for orders are to be made on collection or delivery or via our online payment method. Special Arrangements may be made for the payment of orders for Wedding Receptions and Parties. For details please contact our Customer Care Office +356 23814444. 

 

Operations

Farsonsdirect is operated by Farsons Beverage Imports Company Limited, Mdina road Mriehel, Malta - importers of fine wines, high quality spirits, beers and non-alcoholic beverages. Farsons Beverage Imports Company Limited is a subsidiary of Simonds Farsons Cisk plc - the largest beverage group in Malta. 

 

Prices and Quality 

The prices quoted at FARSONSDIRECT are resale prices and the quality of the products is guaranteed. If for any reason you are not satisfied with the quality of our products, you may return the goods to Farsonsdirect at the address quoted above for a full refund. 

 

Delivery 

A Delivery service is available to all customers ordering via our website, phone or fax – on placing an order our staff will contact you to agree on a suitable delivery date and time. Kindly note that orders lower than €50 carry a delivery charge of €5. 

 

Returns 

Should for any reason you decide to return any unopened bottles, which are surplus to your requirements, a full refund will be made if you return the goods within 10 days of delivery. This does not apply to white wine, sparkling wines, champagne beers and other chilled products.